1. Booking Cancellations:
– Cancellations made [insert duration, e.g., 30 days] or more prior to the scheduled arrival date are eligible for a full refund of the booking deposit.
– Cancellations made within [insert duration, e.g., 14 days] of the scheduled arrival date may incur a cancellation fee equivalent to [insert percentage]% of the total booking amount.
2. Refunds for Partial Stays:
– No refunds will be issued for early departures or unused nights during the stay.
3. Refund Process:
– Refunds will be processed within [insert duration, e.g., 7-10 business days] after the cancellation request is approved.
– The refund will be issued to the original payment method used for the booking.
4. No-show Policy:
– In the event of a no-show (guest does not arrive on the scheduled check-in date), the entire booking amount will be forfeited, and no refunds will be issued.
5. Force Majeure:
– Monsoon Hill’s Villa reserves the right to cancel reservations or modify booking terms in the event of unforeseen circumstances such as natural disasters, government regulations, or other force majeure events.
– In such cases, guests will be provided with alternative booking options or a full refund, at the discretion of Monsoon Hill’s Villa.
6. Refund Disputes:
– Any disputes regarding refunds or cancellations will be handled on a case-by-case basis.
– Guests are encouraged to contact us directly to resolve any issues or concerns regarding their booking refunds.
7. Contact Information:
– For inquiries or assistance regarding booking refunds, please contact us via email at monsoonhills.villaudaipur@gmail.com or by phone at +91 7976522793, +91 6375 481349, +91 9414811354 .
8. Policy Updates:
– Monsoon Hill’s Villa reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a reservation at Monsoon Hill’s Villa, you acknowledge and agree to abide by the terms of this Refund and Returns Policy. If you have any questions or require further clarification, please don’t hesitate to reach out to us.