1. Booking and Reservation
– All bookings are subject to availability.
– To confirm a reservation, a deposit of 50% of the total booking amount is required.
– The remaining balance must be settled 14 days before the arrival date.
– Payments can be made via online ya cash payment
2. Cancellation Policy
– Cancellations made 0 days prior to the arrival date will receive a full refund.
– Cancellations made within 14 days of the arrival date will incur a 50% cancellation fee.
– No-shows or early departures will be charged the full booking amount.
3. Check-in and Check-out
– Check-in time is from 11:00 AM onwards.
– Check-out time is by 10:00 AM.
– Early check-in and late check-out are subject to availability and may incur additional charges.
4. Occupancy and Guest Policy:
– The villa has a maximum occupancy limit of 20 guests.
– Additional guests beyond the specified occupancy may incur extra charges.
– Guests must provide valid identification upon check-in.
– Parties or events hosted at the villa must be approved in advance and may be subject to additional fees
5. Damage and Liability:
– Guests are responsible for any damages caused to the villa’s property or amenities during their stay.
– Monsoon Hill’s Villa reserves the right to charge for any damages incurred.
– The villa is not liable for any loss, theft, or damage to guests’ personal belongings during their stay.
6. Behavior and Conduct
– Guests are expected to behave responsibly and respectfully towards the villa staff and other guests.
– Loud music, disturbances, or disruptive behavior will not be tolerated.
– Illegal activities are strictly prohibited on the premises.
7. Pets Policy
– Pets may be allowed upon prior approval and are subject to additional fees.
– Guests are responsible for cleaning up after their pets and ensuring they do not disturb other guests
8. Miscellaneous
– Monsoon Hill’s Villa reserves the right to refuse service to anyone for any reason.
– Prices and terms are subject to change without prior notice.
– By making a reservation, guests acknowledge and agree to abide by these terms and conditions.
Please review these terms and conditions carefully before making a reservation. If you have any questions or require further clarification, please contact us directly.